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Social Business

It’s just plain business

If you go to a hardware store to buy a hammer, you donʼt ask whether you should do upholstery or fix the door.

Yet many organisations keep fixating on social media – Facebook, Twitter, YouTube – despite the fact theyʼre just todayʼs tools; and tomorrow it could be something else.

Social Business is about taking a step back from the wormʼs eye view of social media and looking at the bigger picture of how you can gear up to cope with the always-on, real-time demands of todayʼs social customer; and internally, how you can become more flexible and resilient in an increasingly fast-paced, unpredictable world.

Social Business is essentially the practice of applying new knowledge in technology, culture and the workplace, to solve business problems.

We’ve helped some of the world’s biggest brands become a social business, with measurable bottom-line impact. If you’d like to discuss how we can help you find new ways to drive growth, please contact us. We’ll normally get back to you within two working hours.

CONSULTING

1We bridge the gap between social media agency, management consultancy & innovation lab; driving growth by looking beyond social media, to becoming a social business.

WORKSHOPS

2We deliver workshops for executives who want to understand social business & how to apply it in their organisation, covering common pitfalls, case studies & key opportunities.

SOCIAL SUPPORT

3Many organisations are increasing customer satisfaction & reducing support costs by replacing expensive, frustrating call centres with peer-to-peer social support communities.

From the Blog

  • Top 10 Social Business Questions in 2013

    6) What are the best examples of social business in my industry?

  • Top 10 Social Business Questions in 2013

    5) What if people say bad things about us online?

  • Top 10 Social Business Questions in 2013

    4) What roles and governance do we need to put in place?

  • Top 10 Social Business Questions in 2013

    3) What does social business mean for my organisation specifically?

  • Top 10 Social Business Questions in 2013

    2) What’s the tangible business value?

Latest Tweets

  • RT @toncop: Social business is not a tech challenge but a psychological challenge #aegissoc
    May 17, 2013 - 8:37 am
  • #AegisSoc http://t.co/Ds36qPLJmc
    May 17, 2013 - 12:08 am
  • #aegissoc http://t.co/ck0PYIdlHZ
    May 16, 2013 - 6:25 pm

Our Approach

"Unlike most consultancies, we help our clients become self sufficient - so our aim is essentially to make ourselves redundant." - Jane Young, CEO

Social Business Agility

“It is not the strongest nor the most intelligent that survives. It is the one that is most adaptable to change.” - Charles Darwin
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