Kanbee bridges the gap between social media agency, management consultancy and innovation lab, helping our clients identify and exploit growth opportunities.
A common mistake is jumping straight to tools, launching Facebook pages and Twitter accounts without clear goals, processes and day-to-day management in place. Likewise internal collaboration tools too often have tumbleweed rolling through, due to failure to educate and engage the workforce; and lack of integration with existing workflows.
Social business initiatives should always be underpinned by clearly defined business objectives, social media participation policies, training and governance. Establishing measurement and reporting frameworks should be part of your roadmap too, as you move towards a future in which real-time strategic decision-making is enabled by social data, compressing the clockspeed of everything you do.
Whether your organisation is at novice or advanced level, if you would like to know how we can help you achieve a vision that looks beyond social media, to becoming a social business, please contact us today. We’ll normally get back to you within two working hours.
Jane Young has helped some of the world’s leading brands embrace a vision that looks beyond social media, to becoming a social business. As a highly acclaimed speaker, technologist and thought leader, Jane inspires organisations to think differently, paving the way for great innovative leaps. By applying social business practices across the entire value chain – from customer service and internal comms, to marketing and NPD – she delivers bottom line impact by introducing values of transparency and collaboration to get things done faster, better and cheaper.
Kate Simon, Group Head of CRM, Dixons Retail plc
Jane supported Dixons on the scoping and development of our Social Media strategy and was a real joy to work with. She is extremely bright & articulate, is excellent at stakeholder management and really knows her stuff! Jane is not just a expert & strategist, but an excellent hands-on project manager – she was flexible enough to act in whatever capacity we needed.
Graeme Ford, Director of Social Insight, The Social Partners
Innovative, creative, personal, intelligent, significant, credible, versatile, leader, absorbing, effervescent, passionate, inspiring, valued, varied, wise, unrivalled, alive, colourful and essential to anyone wanting to drive value in their business. Jane is someone I highly recommend.
Al Shah is an experienced social business management consultant, with expertise in cultural change, service quality gap analysis, competitor analysis and change management. With advanced Sharepoint skills and 14 years corporate experience in one of the world’s largest pharmaceuticals companies, Al is a strategic thinker and innovator accustomed to operating in complex environments.